Online reviews play a major role in determining a business’s online reputation, influencing customer decisions, and impacting search engine rankings. Whether you’re a local shop or an international enterprise, reviews on platforms like Google, Yelp, and TripAdvisor can determine how potential customers perceive your brand. Positive reviews can enhance credibility, but negative reviews can tarnish your image and deter new customers.
This listicle provides a detailed guide to the top 50 online websites and platforms where businesses can collect and manage reviews. From industry giants like Google and Yelp to niche-specific sites like Capterra and HomeAdvisor, each platform offers opportunities to engage with customers and enhance your reputation. Whether you’re looking to boost your SEO, gather more reviews, or manage your online presence, this guide covers the essential platforms you should know about. Managing online reviews can be tricky here is an eBook for Reputation Management. or contact us for reputation management help.
1. Google Reviews
Google is the most popular search engine and review platform, influencing local search results through Google Business Profiles. Google reviews help businesses rank higher in local searches and Google Maps.
2. Bing Places
Bing’s local business listing service works similarly to Google, providing reviews and local visibility on Bing Local.
3. Yahoo! Local Listings
Though less popular today, Yahoo Local Listings still serves as a directory for businesses, particularly useful in specific regions.
4. Yelp
With over 244 million reviews, Yelp is a must for businesses in service-based industries. However, it’s criticized for sometimes prioritizing negative reviews.
5. TripAdvisor
Crucial for the travel and hospitality industries, TripAdvisor hosts over 860 million reviews for hotels, restaurants, and tourist attractions.
6. Merchant Circle
This site caters to local businesses, offering tools for online reviews and networking with other businesses in your area.
7. OpenTable
A widely used restaurant booking service, OpenTable also allows users to leave reviews, enhancing your restaurant’s reputation.
8. Yellow Pages
A traditional business directory that now functions online, allowing reviews for various local businesses.
9. Citysearch
A platform for U.S.-based businesses, Citysearch allows users to search for local services and leave reviews.
10. G2
An influential review site for B2B software and technology companies, G2 ranks tools based on user reviews and awards badges like “High Performer.”
11. Trustpilot
A popular review platform, especially in Europe, Trustpilot allows businesses to respond to reviews, providing excellent opportunities for reputation management.
12. Capterra
Specializing in software reviews, Capterra lets users compare features and leave detailed reviews about business software solutions.
13. Finances Online
An extensive B2B software review platform that combines expert evaluations with user reviews, Finances Online helps businesses choose the right tools.
14. Compare Camp
This platform features detailed comparisons and reviews for a wide range of software tools and services.
15. Software Advice
Software Advice is a resource for companies to find and compare business software, featuring user-generated reviews and expert analysis.
16. SourceForge
Initially a software development platform, SourceForge now includes user reviews of various software tools, focusing on tech products.
17. SoftwareSuggest
SoftwareSuggest provides software reviews and consultation, helping businesses find suitable tools. It offers detailed comparisons of different software platforms.
18. Glassdoor
One of the leading employer review platforms, Glassdoor lets employees review their companies and job hunters assess potential workplaces.
19. Indeed
In addition to being a major job search engine, Indeed also hosts company reviews, making it an important tool for employer branding.
20. Zillow
Zillow is a real estate platform that allows users to rate and review real estate agents, mortgage brokers, and other professionals in the housing market.
21. VouchedFor
Specializing in financial services, VouchedFor helps users in the UK find reviewed and vetted financial advisors and accountants.
22. Avvo
A U.S.-based platform for finding and reviewing lawyers, Avvo is essential for legal professionals looking to build a reputation.
23. HomeStars
HomeStars caters to Canadian consumers, offering reviews and recommendations for home service professionals.
24. Angi (formerly Angie’s List)
Angi helps users find certified professionals for home services like repairs, renovations, and cleaning. It emphasizes local services.
25. HomeAdvisor
HomeAdvisor connects U.S. homeowners with professionals in home improvement, featuring reviews and price estimates for various projects.
26. WebMD
WebMD is a well-known healthcare site that also allows users to rate healthcare providers based on their experiences.
27. Amazon
Amazon remains the largest e-commerce platform, with millions of customer reviews for products sold on the site. Verified purchases make reviews credible and reliable.
28. Etsy
Etsy reviews are important for sellers of handmade, vintage, and unique goods. The platform’s review system helps boost visibility and trustworthiness.
29. SiteJabber
SiteJabber is a consumer review platform, focusing on online businesses. It features reviews on products, services, and businesses.
30. Influenster
Influenster allows users to leave product reviews and receive personalized recommendations, becoming a popular review hub for beauty and household goods.
31. MouthShut
MouthShut is India’s largest review site, catering to all sorts of consumer goods and services, including electronics, healthcare, and travel.
32. Better Business Bureau (BBB)
BBB helps consumers in North America find trustworthy businesses. It evaluates businesses based on their integrity and reliability.
33. Planet Rate
Planet Rate allows users to review almost anything, with an emphasis on rewarding users with points that can be exchanged for gift cards.
34. Which?
A UK-based platform, Which? offers consumer reviews, product comparisons, and expert advice on various consumer goods and services.
35. Consumer Reports
Consumer Reports is a trusted source for unbiased product reviews and ratings, often based on extensive testing by their in-house experts.
36. Consumer Affairs
Consumer Affairs helps users find reliable companies through verified consumer reviews, focusing on products and services like mortgage lenders and insurance.
37. Top Ten Reviews
Top Ten Reviews is a platform that ranks and reviews a wide range of consumer products, providing detailed information and expert advice.
38. Fakespot
Fakespot helps consumers identify fake reviews by analyzing review authenticity on platforms like Amazon.
39. ReviewMeta
Similar to Fakespot, ReviewMeta analyzes Amazon reviews to filter out unnatural or biased reviews and provides an adjusted product rating.
40. 148apps
Focused on mobile apps, 148apps offers in-depth reviews, tips, and guides for iOS games and applications.
41. AppAdvice
AppAdvice keeps users updated on the latest iOS apps, providing reviews and recommendations for new applications.
42. FeedMyApp
This platform features editorial reviews of apps, making it useful for discovering new tools and services across industries.
43. TrustRadius
A comprehensive review site for B2B services, TrustRadius focuses on software and SaaS platforms, featuring detailed user reviews.
44. Salesforce AppExchange
Salesforce AppExchange is a marketplace for Salesforce-compatible apps, where users can review and compare integrations for their CRM systems.
45. HubSpot Marketplace
The HubSpot Marketplace features reviews of HubSpot-compatible apps, allowing users to leave feedback and browse tools that integrate with the CRM.
46. GoodFirms
GoodFirms provides reviews for software and service companies, helping businesses find reliable vendors for B2B needs.
47. Gartner Peer Insights
Gartner Peer Insights features reviews from IT professionals on a variety of software solutions, making it a valuable resource for tech companies.
48. Sprout24
Sprout24 specializes in reviews of SaaS platforms, offering comparisons and recommendations for various business tools.
49. AlternativeTo
AlternativeTo helps users find alternative apps and software solutions by showcasing user reviews and feature comparisons.
50. SoftwareWorld
SoftwareWorld ranks and reviews various software tools based on user feedback, expert analysis, and key features.
