Q: How much is your service? A: The start up fee is $199.00 for your first month, then $99 a month thereafter. Q: Why is your service so much cheaper than others? A: Most reputation management companies charge a 1 time large fee, we charge $99 a month. Our average client pays us $1299.00 over an entire year. We base our prices off of how much time we spend on client campaigns not the actual service value. We are technology oriented and have a lot of automated tools that help us accomplish our goals. Q: How long do we pay the monthly $99 fee? A: We encourage our clients to continue the $99 per month service for 12 months or greater. Even if you use our service and the negative links about you are buried, there is always a risk that new links can appear or the ones we buried come back. By staying our client we will continuously monitor and build your online reputation. You may cancel our service at anytime by sending us an email. Q: How do your accept payments? A: We accept most major credit cards and Paypal. We also can accept checks online and by fax. All credit card payments must be made online. Q: Will your service bury negative links like Rip Off Reports and ComplaintsBoard? A: Yes our service will in most cases bury negative links, that is the main purpose of our service. If you use our service you will see positive results and a positive change in search results. When it comes to guaranteeing that a rip off report or bad link will be buried, we do not guarantee how deep it will go or how long it will take. If our service (Over Time) will not bury a bad link, then no one can. Unlike other " Reputation Companies" we do not offer false guarantees and hopes. It is possible to bury a rip off report quickly and some companies will charge you $2500+ to do this, the problem is the negative links will come back to the top because the tactics used were temporary fixes (Weak Links) and not designed to be a permanent solutions. Our services is a permanent solution delivered while following Google's webmaster guidelines. Q: How long does it take for bad links like rip off report to be buried? A: We will be honest about this and tell you that is can take 6 months in some cases to see a link move deep within search results. We have seen some bad links move within 3 weeks, and some that take 6 months. There are many variables that play a factor is this question, it is best to let us look at your issues and we will give you our professional opinion. Q: Will your service DELETE/Permanently remove negative content from web? A: Most websites that have negative content on them about businesses are protected by the CDA Law which says they are not responsible for content posted to their website by a 3rd party. In most cases it is impossible to make a website owner delete content. We will attempt to have this done if we feel there is a chance of removal. Our service goal is to hide the negative information so people do not find it when they search your name on Google and other search sites.  Q: What type of content do you use when building pages and sites about me/us? A: You control what type of content we use. We like to use basic company information in the form of a profile or a BIO. We usually use the "About Us" style text from your website. For individuals we use a BIO style format and/or generic content. We can use promotional type content for your campaign as well to help generate you more business. Q: Where are you located? A: We are in Charlotte NC - USA Q: How long have you been in business? A: ReputationFriendly.com is a newer concept of ours. We have been working in the SEO field for 8 years. Our principles used to work for a larger reputation management firm and left the company to start our own service. Q: Can people comment on the content you create about me? A: Most of the information we publish online is "Comment Closed" so no one can add a comment to the page. If comments are allowed they are moderated so nothing negative will show up. Q: Do you have references I can speak with? A: We do not share client information with anyone and have a strict privacy policy in place to protect our clients. Our clients pay us to help hide negative information and it would be unprofessional to share their issues with you. No we can not show you cases we have worked on in the past. Q: Are you affiliated with any other Reputation Management Companies? A: No, we are not affiliated with any other reputation management companies. We do however do some of the backend work for a couple reputation management firms (Fulfillment). ReputationFriendly.com is the only name we do business under at this time. Q: Is your service spamming search engines? A: No we do not spam the search engines. We follow Google's webmaster guidelines and use whitehat SEO techniques to build and repair your online reputation. We never spam search engines or use questionable techniques that may get you banned from Google. Q: Do I get log-ins to the content or profiles you make? A: Yes. We will email you an excel spreadsheet with links & log-ins to all of the social profiles we create for you. You will be able to log-in and actively use the profiles or edit the content. Q: What are social profiles / social networks? A: This is a long answer it may be best that you take a look at this list of social networks we have compiled with an explanation of their benefits . Q: How do I sign-up with your service? A: Getting started with us is easy. Simply click on sign-up and complete the information form (step1), you will then be taken to the payment options page where you can insert your billing details. After receiving your information we will contact your VIA email or phone to launch your campaign.